obarito
Support

We're here to help.

Real people, real answers. Reach out about any Obarito product and we'll get you sorted - most questions are answered the same business day.

Email us
support@obarito.com

Tell us your store URL, which app you're using, and what's happening. Screenshots help.

< 1 day
Typical first reply
Mon to Fri
Support hours

How to get help fast

A little context up front means we can fix things in one reply instead of three.

1
Tell us the basics

Your store URL, the app and plan you're on, and when the issue started.

2
Show us what you see

A screenshot or short screen recording is worth a thousand words.

3
We take it from there

We'll reply with a fix or next steps, usually within one business day.

Common questions

Is there a Shopify-specific way to reach you?

Yes - email is best for now. Include your .myshopify.com URL so we can find your install quickly.

How do I request data deletion?

Uninstalling triggers Shopify's redaction webhooks. For a manual request, email support@obarito.com and see the Privacy Policy. Records that remain subject to a legal retention obligation may not be erased immediately. The Attesta policy explains where that line falls.

Do you offer onboarding help?

For larger stores, yes. Mention your setup and we'll walk you through it.